Policies

1. Shipping Policy

At Pressed and Jeweled, we strive to ship your custom press-on nails as quickly as possible. Here’s what you can expect:

  • Processing Time: Pre-made press on orders are processed within 2-3 business days. Custom press on orders are processed within 3-5 business days.
  • Please note that because all of our nails are custom-made, processing may take longer during peak times or if your order requires special customization.

  • Shipping Time: Once processed, standard shipping usually takes 3-7 business days for domestic orders. Once orders are shipped, timing is out of our hands. Please refer to your shipping info.
  • Shipping Costs: Shipping rates are calculated at checkout based on your location and the size of your order.
  • Order Tracking: You will receive an email with tracking information once your order has been shipped. Please track your order through the provided link to stay updated on its delivery status.
  • Lost or Stolen Packages: We are not responsible for packages lost or stolen once they are in transit.

2. Returns and Exchanges

We take pride in the quality of our products, but we understand that sometimes things don’t work out. Here’s what you need to know about returns and exchanges:

  • Returns: Due to the custom nature of our products, we do not accept returns. Each set of press-on nails is handmade and tailored to your specifications, so returns are not possible unless there is a defect in the product.
  • Exchanges: If you receive a damaged or defective product, please contact us within 7 days of receiving your order. We will be happy to exchange your product or provide a store credit. Please show proof in picture evidence without tampering with the product 
  • Order Issues: If you received the wrong design or a defective set, please email us with pictures of the issue, and we’ll work quickly to resolve it for you.

3. Custom Orders

We specialize in custom-designed press-on nails, and we want you to love every detail of your set. Here are a few guidelines for custom orders:

  • Custom Design Requests: If you’d like to place a custom order, please provide accurate contact information so we can contact you regarding sizing, designs, and etc. We’ll work with you to create a personalized set based on your preferences.
  • Custom Fit: If you need a specific size, be sure to include your nail measurements when placing your order. We will ensure the perfect fit for your nails, making sure you get a comfortable and snug application.
  • Design Approval: Once we have your design request, we will send a preview for your approval before starting production. If any adjustments need to be made, we’ll work with you to make sure you’re happy with the final result.

4. Nail Care and Application

To help ensure you get the best use out of your press-on nails, here are some important tips:

  • Application Instructions: Each set of press-on nails comes with instructions on how to properly apply them. For best results, make sure your natural nails are clean and free from oils before applying the press-ons.
  • Durability: Our press-on nails are designed for short-term wear. If applied properly, they can last up to a week or more. However, the longevity of your nails may vary depending on your activities and how well the nails are applied.
  • Care Instructions: To prolong the life of your press-ons, avoid exposing them to harsh chemicals or excessive moisture. Remove your press-on nails gently to prevent damage to your natural nails.

5. Customer Service

We’re here to help! If you have any questions, concerns, or need assistance with an order, don’t hesitate to contact us:

  • Instagram:@pressedandjeweled
  • Customer Service Hours: Monday - Friday, 9:00 AM - 5:00 PM EST
  • Response Time: We aim to respond to all inquiries within 1-2 business days.

Thank you for choosing Pressed and Jeweled! We’re thrilled to have you as part of our nail community, and we can’t wait to help you add some sparkle to your life with our custom press-on nails.